The lowest cost Line Rental in Spain

Europa Network can now not only offer you the facility of moving your line rental away from Telefonica,
but for a one-off line transfer fee of 19.95€ we can reduce your monthly costs to only 13.95€. The benefits of taking out Europa Network’s Line Rental package include:

What do you need to do?

Landline Service : Frequently Asked Questions

Are there different call rates for different times of day?

No, our rates are the same 24 hours a day, 365 days a year.

Can i be a Europa network customer for calls only?

Yes you can. If you don´t want ADSL then don´t worry. You can still benefit from our low cost calls!

Do I need to use a prefix number?

Yes, but only for a short while. As we will arrange it so that all your calls come through us automatically and be billed by us.

Do I still keep the same phone number?

Yes.

How soon can I start using the service?

Your line will be activated on our network within 24 hours. You will then need to start using our prefix code 10787 until your line has been preselected - approximately 10 working days.

How will I know when I can stop using the prefix code?

You will receive a text message, email and/or a phone call as soon as we have been notified by Telefonica.

I can make calls, but I cannot receive them, what should I do?

If you have switched to Europa Line Rental, call us and we will investigate the problem. If you are only using Europa Network for cheap calls, then you will need to contact Telefonica in this case, as Europa can only control your outgoing calls.

I can receive calls, but I cannot make any, what should I do?

You will need to call us as there may be a few answers to this question.

I have family in Australia and America, but not in the UK, will this system benefit me?

Yes, we have the lowest tariffs to any destination. Just tell us where you call and we will design a package just for you!

If I dial 0800 numbers in the UK, are they still free?

No, calls to 0800, 0845, 0870 are charged at premium rate from outside of the UK.

What do I do if I have any other services on my line with Telefonica?

If you have applied to transfer your Line Rental to us then we will take care of cancelling everything. If you are only using Europa Network for cheap calls, you will need to cancel your additional services directly with Telefonica.

When will I receive my bill?

We raise our invoices on the 1st of each month. If you have an email address, a fully itemised bill will be sent to you straight away, otherwise you will receive a copy through the post.

Will all my calls be charged by Europa Network?

If you have switched to Europa Line Rental, then yes, all calls will be charged by us. If you are only using Europa Network for cheap calls, then no, calls starting with 901 and 902 will still be charged by Telefonica.

Will I still receive bills from Telefonica?

If you have switched to Europa Line Rental you will not receive any more Telefonica Bills. If you are only using Europa Network for cheap calls, then yes, you will receive bills from Telefonica - for your line rental plus any calls to 901 and 902 numbers.

Call Packages

For the lowest call rates around, Europa Network are the company for you!!

Just tell us where you call, from the UK to Thailand to South America, we will provide the lowest rates for you to call these destinations! Choose ANY country in Western Europe and we will give you calls to this destination at just 1 cent/min forever *(subject to 5€ per month.)

No more pre-paid scratch cards, no connection charges and all call rates are available 24/7, 365 days a year.

Calls to other Europa customers in Spain are free unlimited and our ADSL customers will receive a further 120 minutes free European calls so what are you waiting for? Call Today!!

Line Rental : Frequently Asked Questions

Do I have to return my Telefonica telephone?

If you rent a phone from Telefonica you should return it after your line has been transferred over.

Do I need to cancel with Telefonica first?

Europa will handle the transfer process completely so you should not cancel your line with Telefonica.

How do I change my landline from Telefonica to Europa Network?

It is simple to make the change; just give Europa Network a call, send in a copy of your Telefonica bill and we will do the rest!

How do I change my Message Service to English?

Pick up your receiver, when you have listened to all the messages, Press 1 to change personal options, Press 4 to change language, Enter the code 0000, Press 3 for other languages, Press 1 for English, Press 1 to confirm. Replace the receiver. Your message service should now be in English.

How long does it take to be transferred?

The transfer process takes between 4 to 6 weeks to complete.

How much does it cost to transfer my line over to Europa?

There is an initial 19.95€ administration fee in the first month your line is with us, and the monthly charge is only 13.95€.

How will I know when the line has been transferred to Europa?

Europa will contact you as soon as your line has been transferred over.

Is there a minimum term contract with Europa landline rental?

There is no minimum term contract with landline rental.

What happens if I have a problem with my phone line after I have transferred over? Do I still contact Telefonica?

NO, if you have any problems with your phone line you contact Europa and we will fix the issue!

Will I have any loss of service? Will my phone be cut off?

NO, there will be no loss of service in the transfer process.

Will I lose my existing phone number?

NO, you will keep your existing phone number!